Patient Service Representative
TELCOR•Lincoln, NE
About The Position
The TELCOR Revenue Cycle Services (RCS) Patient Service Representative is responsible for handling calls from patients of TELCOR customers. This role will include handling outbound and inbound patient calls and making proper notations on patient accounts, interpreting patient account status and activity, relaying appropriate and accurate information to patients, and updating patient demographics. The TELCOR RCS hiring team is looking for candidates with availability between the hours of 7:00am to 5:00pm.
Requirements
- Ability to effectively and professionally communicate, both in writing and verbally with tact, diplomacy and respect for others
- Strong skills in follow up and monitoring of outstanding items, independently with little supervision
- Strong attention to detail and skills allowing for quick and efficient navigation of data entry procedures, while utilizing computer-based technology platforms
- Able to work independently to achieve individual and team goals
- Self-motivated, analytical, quick learner, organized, detail oriented, multi-tasker, resilient and self-disciplined in time management
- PC literate — Windows® operation system environments and Microsoft® Office tools; e.g., Word, Excel®
Responsibilities
- Handling outbound and inbound patient calls
- Making proper notations on patient accounts
- Interpreting patient account status and activity
- Relaying appropriate and accurate information to patients
- Updating patient demographics
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
