Patient Service Representative
Dental Care Alliance•Denville, NJ
•$19 - $21•Onsite
About The Position
Diamond Spring Dental is looking for a Patient Service Representative to join our clinical team in Denville, New Jersey. This role is ideal for someone passionate about customer service, eager to learn, and interested in starting a career in the dental field. The Patient Service Representative will support staff and patients by answering phones, handling inquiries, scheduling appointments, and assisting with financial arrangements for treatment plans. This position offers a team-oriented work environment with access to modern dental technology.
Requirements
- Exceptional customer service skills
- Experience answering telephone
Nice To Haves
- Experience working in a dental, medical, or other health-care office
- Knowledge of insurance plans (HMO/PPO)
Responsibilities
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients on sign in sheet
- Post charges and payments to patient accounts
- Checking voicemail on a daily basis
- Maintain a clean and friendly waiting area for patients
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
