We're Hiring: Patient Service Representative (PSR)

Primecare Benefits • Las Vegas, NV

19h • Onsite

About The Position

We are looking for a friendly, organized Patient Service Representative (PSR) to join our dental office team, located within a multi-specialty medical center. As the first and last point of contact for patients, the PSR plays a crucial role in creating a warm and professional experience. This role is ideal for someone who thrives in a fast-paced environment and enjoys working with people to ensure a seamless and positive patient journey within a collaborative healthcare setting.

Requirements

• Strong customer service and communication skills
• Comfortable working with insurance verification and patient payments
• Highly organized with strong attention to detail
• Ability to multitask in a fast-paced, high-volume environment
• Positive, team-oriented attitude

Nice To Haves

• Previous dental or medical front office experience preferred

Responsibilities

• Greet and check in patients with a warm, professional demeanor
• Schedule appointments and manage provider calendars efficiently
• Verify insurance and collect patient payments
• Answer phones and assist patients with questions
• Coordinate patient flow to support an on-time schedule
• Maintain accurate patient records and documentation
• Collaborate with clinical and administrative teams
• Deliver an exceptional, patient-focused experience from start to finish

Benefits

• Competitive compensation
• Comprehensive benefits (medical, dental, vision)
• Paid time off & holidays
• A consistent schedule
• Growth opportunities within a multi-location organization
• A supportive, team-driven culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed