Patient Service Representative
About The Position
The Patient Service Representative is responsible for administrative duties and front office processes in the wound care clinic. Collects co-pays, obtains authorizations and posts charges, and facilitates the referral process for the patient. Coordinates office services and related activities. Follows set programs for the maximum utilization of services. Must have knowledge of general health care issues, trends and quality management. Responsible for scheduling for the clinic, monitoring clinic numbers, generating and interpreting daily and weekly productivity reports. Responsible for work processes of the department as well as daily operations. Completes established competencies for the position within designated introductory period. Other related duties as assigned.
Requirements
- Knowledge of general health care issues, trends and quality management
Responsibilities
- Administrative duties and front office processes in the wound care clinic
- Collects co-pays, obtains authorizations and posts charges
- Facilitates the referral process for the patient
- Coordinates office services and related activities
- Follows set programs for the maximum utilization of services
- Scheduling for the clinic
- Monitoring clinic numbers
- Generating and interpreting daily and weekly productivity reports
- Responsible for work processes of the department as well as daily operations
- Completes established competencies for the position within designated introductory period
- Other related duties as assigned
Benefits
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
