Patient Service Representative

Touchstone Medical ImagingTyler, TX
Onsite

About The Position

Touchstone Medical Imaging is seeking a full-time, customer service-oriented professional for our medical front office position in Tyler, TX. The Patient Service Representative will assist patients with check in, check out, insurance verification, and appointment scheduling. Bilingual is highly preferred.

Requirements

  • 1-4 Years Experience in Medical Office Setting or Hospital is highly preferred
  • Experience with Insurance Authorizations and Verification
  • Ability to Handle Heavy Patient Volume
  • Strong Customer Service, Communication and Computer Skills
  • Ability to Multi-Task
  • Medical Terminology Knowledge

Nice To Haves

  • Bilingual Highly Preferred

Responsibilities

  • Schedule Patients for Diagnostic Exams and Procedures
  • Assist with Authorization and Verifications
  • Checking In / Out Patients
  • Answering Multiple Phone Lines
  • Provide Accurate and Complete Information to Billing Office
  • Insurance Verification
  • Ensure Accuracy of Patient Data Entered into the System
  • Process Requests and Filing of Patient Records

Benefits

  • PREMIUM base pay
  • MONTHLY bonus opportunities
  • Medical / Dental / Vision / Life / Pharmacy Plans
  • 401(k)
  • Paid Short-Term Disability
  • Paid Vacation Time
  • PTO Accrual Beginning Day 1
  • Colleague Referral Bonus Program
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