Patient Service Representative - Cayuga Women's Health

Cayuga Health System • Ithaca, NY

13d • Onsite

About The Position

Patient Services Representative is a unique position that varies daily based on the clinical or clerical staffing needs of the practice. Duties often include supporting the physicians and/or mid-level providers in the practice with clinical activities and direct patient care as well as assisting patients and staff with the administrative and clerical needs of the practice.

Requirements

• High School or equivalent experience
• Proficient in Microsoft Office suite
• Strong interpersonal skills with experience in customer service
• Good time management and prioritization skills

Nice To Haves

• Previous medical office experience preferred
• College-level training/education in a healthcare support field preferred
• Previous EMR use/training helpful
• Experience in Electronic Medical Record Systems such as Meditech, Medent, and Epic

Responsibilities

• Coordinate with outpatient clinics to schedule cardiac testing and invasive cardiovascular procedures.
• Collaborate with outpatient and inpatient services to verify patient demographics, procedural ordering, and procedural authorization.
• Reconcile provider and schedules with procedural unit schedules and verify appropriate block utilization
• Creates and organizes all aspects of patient charts, maintains adequate levels of office supplies.
• Manage the operations of the front desk of the department, provide a welcoming forward facing demeanor for all incoming outpatients and provider requests.

Benefits

• competitive compensation
• comprehensive employee benefits programs
• opportunity to explore and build a career in healthcare through our many professional development programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED