Patient Service Representative Part Time GV9592

Oklahoma State University • Tulsa, OK

8d • Onsite

About The Position

This is a Part-time position, working 20 hours per week. The Patient Service Representative is primarily responsible for ensuring high quality customer service and continuation of care. The Patient Service Representative is utilized in performing typical front office functions and referrals. Patient Service Representative must have knowledge of all areas related to insurance and front office work. Excellent customer service skills and good communication skills. Ability to multi-task while providing good patient care. Good computer skills and ability to learn new computer systems as needed. Primary skills include verbal and written communication with patients to promote continuity of care and follow-up as well as daily retrieval and scanning/filing of clinical encounter forms and reports for use by clinic staff during patient care activities.

Requirements

• High School/GED (degree must be conferred on or before agreed upon start date)
• Six (6) months related job experience in a medical office or equivalent
• Strong interpersonal and communication skills

Nice To Haves

• Experience working with computers and software, performing data entry, answering the telephone, and scheduling appointments
• Ability to take telephone messages and have an understanding of medical terminology
• Experience with Electronic Medical Records; EPIC highly desirable
• Experience with insurance pre-authorizations

Responsibilities

• Ensuring high quality customer service and continuation of care.
• Performing typical front office functions and referrals.
• Verbal and written communication with patients to promote continuity of care and follow-up.
• Daily retrieval and scanning/filing of clinical encounter forms and reports for use by clinic staff during patient care activities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED