Patient Service Representative

Penrose Hospital•Colorado Springs, CO

16h•Onsite

About The Position

CommonSpirit Medical Group (CMG) offers providers an opportunity to live their calling to care, supported by a comprehensive network, vast resources, professional growth, trusted leadership, generous benefits, and a high quality of life across locations in Colorado, Kansas, and Utah. CMG connects providers and consumers through state-of-the-art technology, clinical resources, and professional expertise to promote healthier living. Their coordinated services cover a full continuum of care, from preventive and early diagnoses to leading-edge treatment and critical care. CMG's ability to deliver better healthcare value stems from combining clinical tools, shared resources, and medical expertise with a patient-centered approach aligned with CommonSpirit Mountain Region’s mission of quality, compassion, and service. This role is within a supportive, team environment with resources for flourishing and leaders who care about success. As a Patient Service Representative, you will provide clerical and office support within a physician clinic, encompassing reception, telephone duties, medical records management, charge entry, referrals, and the retrieval of medical information from various systems. You will also communicate and collaborate with the healthcare team and patients/families to address physical, emotional, and spiritual needs, while demonstrating personal accountability for relationship-based care, the organizational mission, and core values.

Requirements

Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel , etc.
High School Diploma or GED required

Responsibilities

Provide clerical/office support within a physician clinic, including, reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources.
Support through communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient.
Demonstrate personal accountability for relationship- based care, organizational mission, and core values.