Patient Service Representative OGCC 40D

Care New England Health System • Providence, RI

11d • Onsite

About The Position

The Patient Service Representative assists in Scheduling patients, Checking patients in and out from their appointments, answering phones, transcribing referrals for clients, communicating information to patients and facilitating flow of data to providers. Updates patient information as needed along with working referral Work Que and registration Work Que. Also, serves as a resource to providers and other office staff.

Requirements

• Associate's Degree and two years experience in a medical office environment, or equivalent combination of education and experience
• Epic experience
• Strong interpersonal and communication skills
• Proficient in the English language

Responsibilities

• Scheduling patients
• Checking patients in and out from their appointments
• Answering phones
• Transcribing referrals for clients
• Communicating information to patients
• Facilitating flow of data to providers
• Updating patient information as needed
• Working referral Work Que and registration Work Que
• Serving as a resource to providers and other office staff

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree