Patient Service Representative - Centralus Eye Care
Cayuga Health System•Ithaca, NY
•Onsite
About The Position
The Centralus Health Eye Care Patient Services Representative serves as a key member of a multidisciplinary team dedicated to providing ophthalmic services. Successful candidates will be results-driven, organized, and collaborative individuals with a dedication to quality customer service.
Requirements
- Associates degree or equivalent experience
- Proficient in Microsoft Office suite
- Strong interpersonal skills with experience in customer service
Nice To Haves
- Experience in Electronic Medical Record Systems such as Medent, and Epic.
Responsibilities
- Coordinate with outpatient clinics to schedule follow-up appointments, and in-office procedures
- Collaborate with outpatient and inpatient services to verify patient demographics, procedural ordering, and procedural authorization.
- Reconcile provider and schedules with procedural unit schedules and verify appropriate block utilization
- Creates and organizes all aspects of patient charts, and maintains adequate levels of office supplies.
- Manage the operations of the front desk of the department, and provide a welcoming, forward-facing demeanor for all incoming outpatients and provider requests.
Benefits
- competitive compensation
- comprehensive benefits programs
- opportunities to explore and build a career in healthcare through our professional development programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
