Patient Service Representative

TEKsystems • Los Angeles, CA

13d • $23 - $24 • Onsite

About The Position

URGENTLY HIRING!! Patient Service Representative
Immediate Opening | Interviews Underway

Looking for an opportunity where your work truly matters? Join a healthcare team dedicated to delivering exceptional patient care and creating positive experiences for every individual who walks through the door. This is a fantastic opportunity for an experienced Patient Service Representative to join a respected organization and play a vital role in supporting patients throughout their healthcare journey.

Why This Opportunity Stands Out
Join a well-established healthcare organization making a meaningful impact in the community
Be part of a supportive, patient-focused team environment
Gain valuable experience with patient access, insurance verification, scheduling, and healthcare operations
Take on a highly visible role where your contributions make a difference every day
Work in a fast-paced setting that offers variety, responsibility, and growth

Requirements

• Minimum 1 year of medical front office experience
• Minimum 1 year of insurance eligibility and verification experience
• Experience with patient registration and appointment scheduling
• Experience utilizing EMR/EHR systems
• Strong communication and customer service skills
• Knowledge of Medicare, Medi-Cal, HMO, and commercial insurance plans

Nice To Haves

• The ideal candidate is someone who enjoys helping others, thrives in a busy healthcare environment, and takes pride in providing an exceptional patient experience.
• If you're detail-oriented, organized, and confident handling insurance verification, scheduling, and patient interactions, this is an opportunity to join a team where your skills will be valued and your work will have a direct impact.

Responsibilities

• Welcome patients and visitors while providing outstanding customer service
• Manage patient check-in and check-out processes
• Complete patient registration, demographic updates, and required documentation
• Verify insurance eligibility for Medicare, Medi-Cal, HMO, and commercial plans
• Confirm primary and secondary insurance coverage and maintain accurate payer information
• Collect co-pays, self-pay amounts, co-insurance, and other patient payments
• Schedule appointments and maintain provider calendars
• Answer incoming calls and assist patients with questions and concerns
• Follow up with patients regarding missed appointments
• Maintain accurate and up-to-date records within the EMR system

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed