CVS Health has an exciting opportunity for a Patient Service Representative (PSR) at CVS Specialty Services, a Careplus pharmacy located in Portland, ME. Our location specializes in autoimmune diseases (such as rheumatology, gastroenterology, dermatology, etc), hepatitis, HIV, oncology, and organ transplant. As the PSR, you will work under the direction of the Team Lead and Technician Supervisor to coordinate the needs of patients taking complex medications related to their specialty medical condition, disease or illness. You will work proactively with our patients, provider offices and clients via the telephone and directly onsite to compassionately and efficiently coordinate medication shipments, medication adherence services, provider support, and overall customer service for specialty medications. In addition, you will have a thorough knowledge of specialty operations to ensure that our patients are maximizing the integrated pharmacy services provided by CVS Specialty Services.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED