Medical Assistant - Primary Care Float Pool (Full Time)
Mercy•Springfield, MO
•Onsite
About The Position
The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.
Requirements
- High school diploma or equivalent.
- Strong verbal and written communication skills.
- Proficiency in basic computer skills, including data entry and word processing.
- Excellent customer service skills.
- Ability to maintain confidentiality and follow privacy policy/procedure.
- Adaptable and able to work effectively under pressure.
Nice To Haves
- One year of applicable medical office experience.
Responsibilities
- Managing front desk operations and workflows.
- Handling inquiries and concerns with tact and diplomacy.
- Attend and complete Clinic Core Front Desk Training post-hire.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Tuition support
- Matched retirement plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
