Patient Service Representative - Maine Dartmouth Collaborative Care, 32hr/week
About The Position
MaineGeneral Health Patient Service Reps are the pillar of our practices. Each PSR acts as a patient advocate, access specialist and service coordinator. Ensuring the needs of our patients, family members, medical personnel and administrative staff are met. You develop strong and sometimes lifelong relationships with individuals in your community; providing care and support in some of the most significant times of their lives. What makes a great PSR? Would YOU make a great PSR? Do you have an innate sense of empathy? Experience in customer service? A talented PSR can come from a variety of previous experiences; from medical office, to teaching, to retail, and direct patient care and many other roles. MaineGeneral Health PSRs often have variety of roles and responsibilities. Your day will never be boring! You will schedule appointments, collect insurance information, maintain patient records and facilitate communication, often acting as a liaison between different health care providers such as the doctor and the lab. Acting in this capacity requires a wide range of skills, including computer proficiency, multitasking, and the ability to work independently. Opportunities As a MaineGeneral PSR, you have ample opportunities to grow your skills, work in different specialties and advance your career. We are constantly expanding our services with new locations and special services to support our community.
Requirements
- Computer proficiency
- Multitasking skills
- Ability to work independently
Nice To Haves
- Innate sense of empathy
- Experience in customer service
- Experience from medical office, teaching, retail, or direct patient care
Responsibilities
- Acts as a patient advocate, access specialist and service coordinator.
- Ensures the needs of patients, family members, medical personnel and administrative staff are met.
- Schedules appointments.
- Collects insurance information.
- Maintains patient records.
- Facilitates communication.
- Acts as a liaison between different health care providers such as the doctor and the lab.
Benefits
- Quality health benefits
- Dental benefits
- Vision benefits
- Wellness programs and resources
- Industry-leading leave for new parents
- Generous earned time plan
- Employee Assistance Program
- Access wages already earned before payday with Payactiv
- Tuition Reimbursement
- 403(b) company-matching contributions
- 401(a) retirement income plan
- Short-term disability insurance
- Long-term disability insurance
- Leadership-supported programs for professional development
- Learning and development resources
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
