Patient Service Representative - Orthopedics - Full Time (40 hours/week)

Kittitas Valley HealthcareEllensburg, WA
$20 - $30Onsite

About The Position

The Patient Service Representative is an integral part of the healthcare team. They will be responsible for reception duties, medical records, referrals, pre-authorizations, and scheduling. This position is also required to work closely with the healthcare team, KVH personnel and external customers.

Requirements

  • High School Diploma or equivalent
  • At least one year of general administrative/clerical or customer service experience
  • Current computer experience (medium to expert level) in Microsoft products
  • Demonstrated knowledge of Medical Terminology
  • Previous cash-handling experience

Nice To Haves

  • Some college coursework
  • Bilingual
  • Previous medical office experience with exposure to some or all of the following; medical records, insurance verification and pre-authorization fundamentals, scheduling, and/or high-volume phone systems
  • Certified Professional Coder from The American Academy of Professional Coders
  • Certified Billing and Coding Specialist from the National Healthcareer Association
  • Certified Medical Administrative Assistant from the National Healthcareer Association

Responsibilities

  • Reception duties
  • Medical records
  • Referrals
  • Pre-authorizations
  • Scheduling
  • Work closely with the healthcare team, KVH personnel and external customers

Benefits

  • Low cost medical, dental, and vision insurance
  • Robust employee wellness program
  • Company contribution toward medical, dental, and vision insurance coverage
  • Coverage available for spouses/ domestic partners, and dependent children
  • Continuing education programs
  • Medical Assistant Apprenticeship program
  • Certification pay
  • Pension eligible after just one year of part-time status
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