Patient Service Representative I - OR Administration

Cedars-Sinai Medical Center • Los Angeles, CA

1d

About The Position

The Patient Service Representative I (PSR I) plays a vital role in facilitating patient care. This role primarily involves answering telephones, taking accurate messages, scheduling patient appointments, and managing patient referrals. The Patient Service Rep I (PSR I) demonstrate professionalism and productivity while maintaining a positive interaction with our patients.

Requirements

• High School Diploma/GED - Required

Nice To Haves

• At least 6 months experience working with insurance companies and obtaining authorizations - Preferred

Responsibilities

• Answering and triaging calls- directing to appropriate individuals or departments.
• Verifies insurance eligibility with an understanding of basic healthcare insurance benefits
• Updates patient demographic and insurance information in the CS-Link system accurately and timely
• Schedules and coordinates patient appointments under supervision
• Assists in managing physician schedules, handling patient/provider correspondence as directed
• Provides general administrative support, including answering phones, routing calls, and managing medical records
• Coordinates and manages patient referrals and authorizations, ensuring that patient interactions comply with healthcare regulatory standards
• Assist in other duties as assigned by management

Benefits

• outstanding benefit package
• competitive compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees