Patient Service Representative - Float - Full Time

Granger Medical•West Valley City, UT

3d•Hybrid

About The Position

Granger Medical Clinic has an immediate opening for a full-time Patient Services Representative Float. This position will provide coverage at various Granger Medical Clinic locations throughout the Salt Lake Valley, based on clinic needs. Mileage reimbursement is provided. The employee's home clinic will be the West Valley/Fairbourne location. The ideal candidate is confident, self-motivated, compassionate, and dedicated to providing exceptional patient care and service. Patient Services Representatives play an important role in creating a positive experience for every patient and work closely with physicians, clinical teams, and support staff. As the first point of contact for many of our patients, this role requires excellent communication, professionalism, organization, and customer service skills. Candidates must have at least one year of office reception experience; medical office experience is preferred.

Requirements

Excellent customer service, communication, multitasking, and organizational skills
Strong typing and keyboarding skills
Ability to work effectively as part of a team and enjoy working with people
Ability to read, understand, and communicate effectively in English
Minimum of one year of office reception experience required
High school diploma or equivalent required

Nice To Haves

Medical office experience is preferred
Customer service experience preferred
Additional language skills are a plus; Spanish is preferred

Responsibilities

Greet patients in a courteous, professional, and welcoming manner
Answer telephone calls promptly and professionally
Schedule patient appointments according to established procedures
Communicate professionally, both verbally and in writing, with physicians, clinic staff, and patients regarding appointment scheduling and other patient needs
Accurately collect and record demographic information necessary to contact patients and process insurance billing for services provided
Perform other duties as assigned