PSR Float 1

Loma Linda University Health•Redlands, CA

1d•Hybrid

About The Position

The Patient Service Representative Float 1 travels to various clinics and locations on an "as needed" basis. Works under the supervision of the area supervisor to manage patient check-in and check-out duties, greets patients, answers phones, verification of patient demographic information, determine the correct insurance attach to visit, collects appropriate documentations, collects copays, post all patients charges and cashiering processes within policy, appointment scheduling and assigned clerical responsibilities. The job requires exceptional communication, organizational, interpersonal skills and ability to work with minimal supervision. All activities must be conducted in a confidential, professional, and personable manner. Performs other duties as needed.

Requirements

High school graduate or GED required
Six months of customer service, general office, healthcare related, or vocational training experience required
Proficient use of computerized scheduling and Windows applications
Proficient use of multiple-line telephone, copier, scanner and fax
Ability to accurately file numerically and alphabetically
Good oral and written communication
Communicates distinctly in person and on the telephone
Processes information appropriately
Capable of making good decisions
Comprehends verbal and written instructions
Requires adequate visual, hearing and tactile acuity to proficiently perform essential duties
Requires adequate smell and touch to identify potential hazards
Requires and must maintain valid California driver's license
Requires and must maintain auto liability insurance
Requires and must maintain a good driving record