Patient Service Rep
About The Position
The Patient Service Representative is responsible for greeting customers, providing information, and communicating with other departments. This role also involves appointment scheduling. The position is located at St. Mary of Nazareth Hospital in Chicago, IL, and operates Monday-Friday from 8:30 am to 5:00 pm, with flexibility as needed, and no weekend rotation. The ideal candidate will be bilingual in Spanish and English, have previous EPIC experience, and be able to thrive in a fast-paced, high-volume office environment while maintaining exceptional attention to detail. The ability to work independently with minimal supervision is also crucial. Prior experience with physician offers and provider recruitment processes is preferred.
Requirements
- High School diploma or equivalent required.
- Minimum of one year experience in customer service.
- Current BLS certificate.
Nice To Haves
- Bilingual in Spanish and English.
- Previous EPIC experience
- Ability to thrive in a fast-paced, high-volume office environment while maintaining exceptional attention to detail.
- Demonstrated ability to work independently and manage responsibilities with minimal supervision.
- Prior experience with physician offers and provider recruitment processes preferred.
- Six (6) months experience in a health care setting and office equipment preferred.
Responsibilities
- Responsible for greeting customers, providing information, and communicating with other departments.
- Responsible for appointment scheduling.
Benefits
- paid time off
- a 401K retirement plan
- medical, dental, and vision coverage
- tuition reimbursement
- many more voluntary benefit options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
