Patient Service Rep - University Colon & Rectal Surgeons
University Physicians' Association•Knoxville, TN
•Onsite
About The Position
University Physicians' Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) for University Colon & Rectal Surgery located with the UT Medical Center in Knoxville, TN.
Requirements
- 6-months to 1-year previous medical office experience.
- Strong communication skills
- Attention to detail
- Time management
- Organization
Responsibilities
- Greet patients in friendly and timely manner
- Ensure that patients complete necessary forms required for the electronic health record and billing office
- Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
- Ensures good patient flow through practice by timely processing of patients as they arrive at front office
- Answer patient inquiries regarding patient registration information or billing questions
- Refers patient inquiries regarding medical care or treatment to medical assistant or physician
- Schedules patients with appropriate physician
- Document scanning into electronic health record
- Obtains prior authorizations
- Schedules new patient referrals
- Other duties as assigned
Benefits
- PTO
- Medical
- Dental
- Vision
- STD
- LTD
- Life Insurance
- 401k
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
