Patient Service Rep - Internal Medicine
About The Position
The Patient Service Representative will be responsible for various administrative and clerical tasks within the Internal Medicine department. This role involves direct patient interaction, managing appointments, handling patient accounts, and ensuring smooth operations. The position is full-time, 40 hours per week, with varying shifts between Monday and Friday, 6:30 am to 6:30 pm, and includes a Saturday rotation once per month. Endeavor Health is a comprehensive healthcare system dedicated to providing high-quality, community-focused care to over 4.2 million residents across six counties in northeast Illinois. With more than 25,000 team members and 6,000 physicians, we operate across more than 300 locations and eight Magnet-recognized hospitals, aiming to deliver exceptional patient experiences and expert care close to home. We are committed to fostering employee growth, supporting reasonable accommodations for individuals with disabilities, and championing diversity, equity, and inclusion.
Requirements
- High School or GED - Required
- 2 Years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting
- Manual dexterity to operate various office machines
- Knowledge of health insurances, medical terminology and anatomy
- Strong data entry and keyboarding skills
- Knowledge of Microsoft Office Suite
- Bilingual skills
- A valid driver’s license is required if the incumbent is selected to perform related duties at an off site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.
Nice To Haves
- Associates Degree Business Administration/Management Preferred
Responsibilities
- Perform registration, scheduling, patient accounts, cash collections, or customer service duties in a healthcare setting.
- Operate various office machines.
- Handle administrative and clerical tasks.
- Interact directly with patients.
- Manage appointments.
- Ensure smooth departmental operations.
Benefits
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program
- Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
