Patient Service Rep - Internal Medicine
About The Position
The Patient Service Representative - Internal Medicine will be responsible for various administrative and customer service duties within the Internal Medicine department. This role involves direct patient interaction, managing appointments, handling patient accounts, and ensuring smooth operations. Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Endeavor Health is committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.
Requirements
- High School or GED Required
- 2 Years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting
- Manual dexterity to operate various office machines
- Knowledge of health insurances, medical terminology and anatomy
- Strong data entry and keyboarding skills
- Knowledge of Microsoft Office Suite
- Bilingual skills
- A valid driver’s license is required if the incumbent is selected to perform related duties at an off site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.
Nice To Haves
- Associates Degree Business Administration/Management Preferred
Responsibilities
- Perform registration, scheduling, patient accounts, cash collections, or customer service in a healthcare setting.
- Operate various office machines.
- Handle administrative duties within the Internal Medicine department.
- Interact directly with patients.
- Manage appointments.
- Handle patient accounts.
- Ensure smooth departmental operations.
Benefits
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program
- Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
