Patient Service Rep II
Trinity Health
•$17 - $26•Onsite
About The Position
The Patient Service Representative functions in a customer service capacity for the Self-Pay Team for Loyola University Health System (LUHS). This individual is able to address patient account-related questions, as well as assist patients in understanding their health insurance in relation to LUHS. Focusing primarily on self-pay balances, updates account information, collects open patient balances, makes payment arrangements and account adjustments, and contacts insurance companies on patients' behalf.
Requirements
- High School Diploma plus training acquired through work experience or education
Nice To Haves
- Associates Degree OR equivalent training acquired via work experience or education
Responsibilities
- Address patient account-related questions
- Assist patients in understanding their health insurance in relation to LUHS
- Focusing primarily on self-pay balances
- Update account information
- Collect open patient balances
- Make payment arrangements and account adjustments
- Contact insurance companies on patients' behalf
Benefits
- Benefits from Day One
- DailyPay! Work today/Get paid today
- Tuition Reimbursement
- Career Development
- Strong Team Culture
- Career Growth Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
