MGR, PATIENT SVCS II - SHREVEPORT, LA
About The Position
We are seeking a Patient Services Manager to lead our Patient Services Team in a hospital setting in Shreveport, LA. Morrison Healthcare, a Compass Healthcare company, values caring for people, fostering belonging, and creating moments that truly matter. The company's purpose is to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served. For over 70 years, Morrison has supported health systems nationwide with culinary, nutritional, and operational expertise. With over 31,000 team members, including 1,600 registered dietitians and 1,200 executive chefs, the company empowers and uplifts its employees by working together, taking responsibility for commitments, and helping each other achieve more.
Requirements
- Associate degree with one (1) year work experience in food services or related field, or bachelor’s degree in food service technology/management or related field
- Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems
Nice To Haves
- Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred
- Minimum of one (1) year experience in food service management preferred in an acute care setting
- ServSafe® certified, desirable
Responsibilities
- Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population
- Hires, directs, coaches, trains, and develops patient service team members
- Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
- Ensures patient services staff assists in achieving stated patient satisfaction goals
- Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
- Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identify Theft Protection
- Pet Insurance
- Critical Illness Insurance
- Accident Insurance
- Hospital Indemnity Insurance
- Legal Services
- Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
