Patient Service Coordinator

Blue Cross & Blue Shield of Mississippi • Madison, MS

1d • Onsite

About The Position

The Patient Service Coordinator ensures a positive, efficient patient experience at the BlueHealth Baptist Care Center. Responsibilities include greeting patients in a courteous manner, patient scheduling, and ensuring patient and Care Center readiness prior to appointment, to include insurance verification and collection of all necessary releases. The incumbent is accountable for providing quality service to patients in support of the Care Center’s commitment to the patient’s holistic health journey. The Patient Service Coordinator provides a high level of patient satisfaction during all patient interactions, requiring the knowledge and support of multiple functions as needed. The incumbent ensures patient satisfaction through consistently representing BlueHealth Baptist Care Center professionally and promoting the benefits and services of the BlueHealth Baptist Care Center.

Requirements

• Bachelor’s degree with at least a 3.0 GPA
• Excellent active listening skills in order to clearly understand patient’s issues
• Excellent communication skills to ensure a professional company image is projected at all times
• Proactive, service-oriented demeanor, quickly addressing potential issues or delays

Responsibilities

• Greeting patients in a courteous manner
• Patient scheduling
• Ensuring patient and Care Center readiness prior to appointment
• Insurance verification
• Collection of all necessary releases
• Providing quality service to patients
• Ensuring patient satisfaction
• Representing BlueHealth Baptist Care Center professionally
• Promoting the benefits and services of the BlueHealth Baptist Care Center

Benefits

• Comprehensive benefits package that is worth approximately one-third of the salary compensation
• Benefits program is among the best in the health care field

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level