Patient Service Coordinator

Intrastaff • Baltimore, MD

9h • $24 - $24 • Onsite

About The Position

Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service. Intrastaff is unique because it's one of the very few agencies where a person has the benefit of being a temporary employee and also feels like a member of a large organization. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world. Directly or indirectly, you'll have exposure to cutting-edge technology and groundbreaking medical research. Location: 5901 Holabird Avenue, Baltimore, MD 21224 Hours: Monday-Friday 8:30a-5p Pay rate: $24 per hour

Requirements

• High school diploma or equivalent required.
• 2 years of customer service in similar work environment.
• Familiarity with durable medical equipment.
• Previous work experience with verifying insurance.
• Strong customer service skills, able to focus, strong communication skills, dependability, punctuality, accountability.
• EPIC Certification through Johns Hopkins training will be required prior to starting the temporary assignment.

Responsibilities

• The Patient Service Coordinator will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter.
• Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins.
• Since most administrative tasks will be expedited with the use of automated scheduling, registration and billing systems, the patient coordinator will need to be proficient on the appropriate computer systems.
• Ability to interact successfully with the public.
• Ability to perform effectively despite sudden deadlines and changing priorities; maintaining personal composure in high stress situations.
• Ability to demonstrate and convey a favorable image of the organization and to conform to proper standards of professional dress, attitude and demeanor.
• Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients’ families/visitors and clinical staff.
• Ability to perform with a high degree of accuracy and with meticulous attention to detail.
• Demonstrate a strong ability to use initiative and judgment and to identify, analyze and solve problems.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED