Patient Service Coordinator

Patient First • Virginia Beach, VA

9d

About The Position

The responsibilities of this job include, but are not limited to, the following: Supervising all Front Office employees; Registering and discharging patients accurately; Monitoring waiting room times and ensuring that all patients are registered and discharged within appropriate time frames; Collecting patient payments accurately; Answering incoming calls in a warm and friendly manner; Submitting monthly staffing schedule for all Front Office employees; Reviewing all Front Office reports; Implementing established procedures and policies; Assisting with training new Front Office employees; Ensuring daily deposits are completed correctly; Evaluating and completing employee performance evaluations as directed; Organizing and conducting Front Office staff meetings; Providing positive, warm and friendly customer service in all interactions; Fostering teamwork and a positive, professional atmosphere; Completing other duties as directed. Minimum education and professional requirements include, but are not limited to, the following: Employee must be at least 18 years of age; High school graduate or equivalent; Keyboarding experience required; Excellent verbal and written communication skills; One year of clerical experience preferred; One year of supervisory experience preferred.

Requirements

• Employee must be at least 18 years of age
• High school graduate or equivalent
• Keyboarding experience required
• Excellent verbal and written communication skills

Nice To Haves

• One year of clerical experience preferred
• One year of supervisory experience preferred

Responsibilities

• Supervising all Front Office employees
• Registering and discharging patients accurately
• Monitoring waiting room times and ensuring that all patients are registered and discharged within appropriate time frames
• Collecting patient payments accurately
• Answering incoming calls in a warm and friendly manner
• Submitting monthly staffing schedule for all Front Office employees
• Reviewing all Front Office reports
• Implementing established procedures and policies
• Assisting with training new Front Office employees
• Ensuring daily deposits are completed correctly
• Evaluating and completing employee performance evaluations as directed
• Organizing and conducting Front Office staff meetings
• Providing positive, warm and friendly customer service in all interactions
• Fostering teamwork and a positive, professional atmosphere
• Completing other duties as directed

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees