Patient Service Coordinator

TEKsystems•Gaithersburg, MD

4d•$20 - $25•Onsite

About The Position

MedStar is seeking two Patient Service Coordinators (PSC) to support high‑volume outpatient practices in the Montgomery County area. This is a long‑term opportunity for candidates with healthcare front‑desk, registration, or patient access experience who are eager to grow within a large hospital network. Patient Service Coordinators are the first point of contact for patients and play a critical role in delivering an excellent patient experience. The ideal candidate is professional, proactive, detail‑oriented, and personable, with strong knowledge of patient registration and insurance verification.

Requirements

High school diploma required.
2+ years of healthcare experience, specifically in registration, admissions, or patient access.
Strong understanding of medical terminology and insurance verification.
Experience with Epic, EMR, or EHR systems.
Excellent customer service skills with a calm, professional demeanor.
Ability to work in a fast‑paced, high‑volume environment.
Strong computer skills and attention to detail.

Nice To Haves

Experience with patient data management and medical records.
High‑volume scheduling experience.
Candidates who take initiative and enjoy supporting team needs.
Recent college graduates with a healthcare background are encouraged to apply.

Responsibilities

Manage patient intake and registration, including screening for emergent conditions.
Verify insurance eligibility, explain patient financial responsibility, and collect co‑payments at time of service.
Accurately schedule appointments, referrals, and follow‑ups.
Answer phones professionally, triage and prioritize calls, and route messages appropriately.
Prepare, scan, upload, and index patient documentation into the electronic medical record.
Prepare patient charts and support one provider per day.
Handle administrative follow‑up tasks including faxing records, scheduling procedures, and patient messaging.
Maintain compliance with departmental policies, quality standards, and regulatory requirements.