Patient Service Coordinator

TEKsystems

5d • $20 - $25 • Onsite

About The Position

MedStar is seeking two Patient Service Coordinators (PSC) to support high‑volume outpatient practices in the Montgomery County area. This is a long‑term opportunity for candidates with healthcare front‑desk, registration, or patient access experience who are eager to grow within a large hospital network.
Patient Service Coordinators are the first point of contact for patients and play a critical role in delivering an excellent patient experience. The ideal candidate is professional, proactive, detail‑oriented, and personable, with strong knowledge of patient registration and insurance verification.

Requirements

• High school diploma required.
• 2+ years of healthcare experience, specifically in registration, admissions, or patient access.
• Strong understanding of medical terminology and insurance verification.
• Experience with Epic, EMR, or EHR systems.
• Excellent customer service skills with a calm, professional demeanor.
• Ability to work in a fast‑paced, high‑volume environment.
• Strong computer skills and attention to detail.

Nice To Haves

• Experience with patient data management and medical records.
• High‑volume scheduling experience.
• Candidates who take initiative and enjoy supporting team needs.
• Recent college graduates with a healthcare background are encouraged to apply.

Responsibilities

• Manage patient intake and registration, including screening for emergent conditions.
• Verify insurance eligibility, explain patient financial responsibility, and collect co‑payments at time of service.
• Accurately schedule appointments, referrals, and follow‑ups.
• Answer phones professionally, triage and prioritize calls, and route messages appropriately.
• Prepare, scan, upload, and index patient documentation into the electronic medical record.
• Prepare patient charts and support one provider per day.
• Handle administrative follow‑up tasks including faxing records, scheduling procedures, and patient messaging.
• Maintain compliance with departmental policies, quality standards, and regulatory requirements.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees