Patient Service Coordinator, Mother/Baby, Full-Time, Days
About The Position
Join UChicago Medicine, as a Patient Service Coordinator in the Mother/Baby Department. As a Patient Service Coordinator, you will function as a staff member who, under the direction of the Patient Care Manager, provides support to the patient/significant others, physician, care and multidisciplinary teams, and additional care center staff to facilitate patient care within the patient care units. At the University of Chicago Medicine, the dedicated Patient Service Coordinators share in their vision and commitment to excellent customer service and patient care. In patient support, they have a strong sense of service orientation in responding to the needs of internal and external customers. They work both independently and in a team environment to identify the best approach to problems and questions, striving for a positive patient and customer experience, every time. UChicago Medicine has been at the forefront of medicine since 1899, providing superior healthcare with compassion, always mindful that each patient is a person, an individual. They need employees with passion, talent and commitment to advance medical innovation, serve the health needs of the community, and move collective knowledge forward.
Requirements
- High School diploma or equivalent required
- At least one year of general office experience, preferably in a medical/clinical setting
- Good written and verbal communication, organizational and customer service skills
- Ability to multitask effectively, uses discretion and good judgment, and maintains patient confidentiality
- Must be able to independently and professionally interact with customers, internal and external to the Hospitals
- Proficiency in MS Office Suite, ability to learn and utilize applicable software
Nice To Haves
- Associate Business courses preferred
- Medical terminology preferred
Responsibilities
- Maintains a clean, orderly work environment that is conducive to the provision and coordination of patient centered care
- Processes official paperwork related to births, such as birth and death certificates, paternity acknowledgement or denial forms, public aid, social security and other forms associated with State vital records requirements.
- Communicates and manages information in a sensitive and efficient manner.
- Scans documents into medical records
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
