Patient Service Coordinator - Radiation Oncology
Hartford Healthcare•Bridgeport, CT
•Hybrid
About The Position
Work where every moment matters. The Hartford HealthCare Cancer Institute focuses on offering our cancer patients an unparalleled network of coordinated services– all under one roof. Our system of care includes a truly integrated team with the most talented, experienced, and compassionate caregivers and physicians, backed by the latest cutting-edge technology. The Patient Service Coordinator is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience.
Requirements
- High school diploma or equivalent
- Experience in a fast-paced medical office highly preferred.
- Epic experience preferred.
- Strong working knowledge of insurance requirements
- Solid working knowledge of Microsoft Office software.
- Basic working knowledge of medical terminology.
- Ability to travel independently to satellite offices with or without advanced notice.
Responsibilities
- Warmly greets and registers arriving patients
- Answers incoming calls promptly and professionally, evaluates priority, and directs calls appropriately according to urgency and subject matter
- Schedules new patient appointments accurately, and informs patients of essential preparation requirements prior to visit
- Reviews daily report of appointment confirmations to ensure accurate schedule and appropriate communications with patients
- Collects co-payments and office charges as needed and explains office payment billing policies to patients
Benefits
- competitive benefits program designed to ensure work/life balance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
