PATIENT SERVICE COORDINATOR

POSTGRADUATE CENTER FOR MENTAL HEALNew York, NY
$24 - $24Onsite

About The Position

Oversees day to day front desk operations of the clinic, scheduling, and billing. Provides excellent customer care.

Requirements

  • Minimum Bachelor degree is required
  • Minimum of 5 years of administrative experience

Responsibilities

  • Answers clinic phone line during business hours and makes reminder calls as needed
  • Communicates with insurance companies in regards to referrals, prior authorizations and other insurance related issues
  • Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
  • Maintains office condition and requests repairs as needed
  • Provides general support to the clinical staff
  • Under the guidance of front desk supervisor manages clinicians’ and prescribers’ schedules.
  • Covers front desk as needed
  • Takes clients’ referral information, triages urgency of the appointment, verifies insurance
  • Runs and distributes reports as assigned by an administrator and clinic supervisor.
  • Other duties as assigned by Clinic Director and Clinic Supervisor.
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