Patient Service Coordinator - Medical Assistant
About The Position
Functions in the Oncology/Infusion Services clinic as the primary coordinator for chemotherapy, infusion, and related hematology/oncology scheduling. Responsible for coordinating treatment appointments, related clinic visits, intake of patients with hematology or oncology diagnoses, referral processing, required medical records, provider orders, authorizations, and patient communication to support safe, timely, efficient, and cost-effective patient care. Provides clinical and clerical support within scope of practice and assists the care team to ensure optimal communication, accurate scheduling, and smooth daily clinic operations.
Requirements
- Certified Medical Assistant credentialed required
- Ability to perform clinical support duties within scope of practice and applicable competency requirements.
- Demonstrates strong organization, communication, customer service, and detail follow-up skills.
Nice To Haves
- Experience in a medical office, oncology clinic, infusion center, or related clinical setting preferred.
- Knowledge of medical terminology and chemotherapy/infusion scheduling workflows preferred.
- Experience with electronic medical records, scheduling systems, Microsoft Office Word, Excel, and related applications preferred.
Responsibilities
- Coordinate treatment appointments, related clinic visits, intake of patients with hematology or oncology diagnoses, referral processing, required medical records, provider orders, authorizations, and patient communication to support safe, timely, efficient, and cost-effective patient care.
- Provide clinical and clerical support within scope of practice.
- Assist the care team to ensure optimal communication, accurate scheduling, and smooth daily clinic operations.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
