Patient Service Center Site Coordinator/Lead Phlebotomist-

Labcorp•The Villages, FL

About The Position

Labcorp is seeking a Phlebotomy Site Coordinator to coordinate and oversee activities at Patient Service Centers within an assigned area. The coordinator works closely with Patient Service Center staff, management, laboratory staff, and clients to support optimal site operations. The role also performs phlebotomy and specimen-processing procedures at Labcorp Patient Service Centers under minimal supervision. The schedule is Monday through Friday, 6:30 a.m. to 3:00 p.m., with a rotating Saturday shift. Travel to additional sites may be required. Overtime may be needed. The position requires a high school diploma or GED and at least one year of phlebotomy experience, or— in lieu of work experience—phlebotomy certification or completion of an accredited training program. Candidates should have knowledge of phlebotomy techniques, strong customer service and communication skills, and the ability to work independently or as part of a team under minimal supervision. Employees regularly scheduled to work at least 20 hours per week are eligible for comprehensive benefits. PSTs may also be eligible for a quarterly performance-based incentive plan.

Requirements

High school diploma, GED, or equivalent.
At least 1 year of experience as a phlebotomist, or an accredited phlebotomy certification or completed training program in lieu of work experience.
In-depth knowledge of phlebotomy duties, responsibilities, and techniques.
Demonstrated record of providing exceptional customer service.
Strong written and verbal communication skills.
Ability to work independently or in a team environment.
Comfort working under minimal supervision.
Reliable transportation.
Ability to work overtime as needed.
Ability to pass a standardized color blindness test.

Nice To Haves

3 years or more of phlebotomy experience.

Responsibilities

Observe and report performance, compliance, or staffing-related issues to supervisors.
Manage and monitor patient flow, wait times, inventory levels, and information logs.
Monitor monthly productivity reports and report deviations as needed.
Address customer service-related issues promptly and respectfully.
Promote teamwork, cohesiveness, and effective communication among coworkers.
Perform blood collections using venipuncture and capillary techniques for patients of all age groups.
Collect specimens for drug screens, paternity tests, alcohol tests, and other testing.
Enter patient information accurately and in a timely manner.
Process billing information and collect payments when required.
Prepare collected specimens for testing and analysis.
Perform administrative and clerical duties as necessary.
Travel to additional sites when needed.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term and long-term disability insurance
401(k) plan
Paid Time Off (PTO) or Flexible Time Off (FTO), subject to eligibility and schedule
Tuition reimbursement
Employee Stock Purchase Plan
Quarterly performance-based PST Incentive Plan, subject to eligibility