Patient Serv Coord - NonClin

Amedisys, Inc. • Bedford, NH

2d • Onsite

About The Position

This is a full-time, on-site position offering attractive pay. The role involves ensuring patient assessment visits, including all Oasis visits, are scheduled and performed timely. It also requires efficient scheduling of clinicians, managing calls related to scheduling, monitoring hospitalized patients, and supporting the clinical manager in communication efforts. The position may also involve maintaining supply closets and assisting with patient transfers.

Requirements

• High School diploma or GED equivalent.

Nice To Haves

• One year of scheduling experience in a healthcare environment.
• One year of administrative experience in a health care environment.

Responsibilities

• Ensures patient assessment visits including all Oasis visits are scheduled and performed timely.
• Ensures clinicians are assigned and scheduled in most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity.
• Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center.
• Manages calls from patients and field staff related to scheduling issues.
• Refers clinical and performance related issues to the clinical manager.
• Monitors hospitalized patients, communicating and ensuring the team follows up as necessary.
• Supports clinical manager and works collaboratively to ensure timely communication with patients, clinicians, referral sources, business development team and other office personnel.
• Runs all applicable reports and responds to work flow taking appropriate actions.
• Assists with internal or external transfer of patients between care centers and/or hospice services.
• May be responsible for maintaining supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison with the field for patient supply needs.
• Performs other duties as assigned.

Benefits

• Choice of PPO or HSA medical plans with free telehealth.
• Paid time off.
• Up to $1,000 in free healthcare services with Amedisys HSA plan.
• Up to $500 in wellness rewards for activities-use for spa, gym, sports, hobbies, pets and more.
• Mental health support with up to five free counseling sessions through the Employee Assistance program.
• 401(k) with a company match.
• Family support with infertility treatment coverage, adoption reimbursement, paid parental and family caregiver leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED