Patient Scheduling - Hospitals and Clinics
UW Health•Madison, WI
•$20 - $24•Onsite
About The Position
Help provide a remarkable experience for patients at UW Health. We are seeking Patient Scheduling team members to schedule appointments via phone, in-person or electronic correspondence. This role involves completing multi-disciplinary scheduling, taking incoming phone calls from patients and their families to assist them with their appointment scheduling needs, making outgoing phone calls to patients to schedule their appointments, and coordinating with clinic staff to ensure that patients receive appropriate care in a timely manner.
Requirements
- Minimum - Six (6) months of previous experience in an office or customer service environment (for Patient Scheduling Representative).
- Minimum – One (1) year of previous experience in an office or customer service environment (for Patient Scheduling Specialist).
- Minimum - High school diploma or equivalent.
Nice To Haves
- Associate or Bachelor’s degree in Business Administration, Healthcare, or other related field.
- Previous experience working in healthcare.
- Previous experience scheduling of patients.
- Previous experience with answering phones, greeting clients and customers in person.
Responsibilities
- Schedule appointments via phone, in-person or electronic correspondence.
- Complete multi-disciplinary scheduling.
- Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
- Make outgoing phone calls to patients to schedule their appointments.
- Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
Benefits
- Competitive compensation and benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
