Patient Scheduling Representative
About The Position
Ready to grow your skills and love where you work? Looking for a place where you can build your career and be part of a team that actually feels like a team! At Digestive Health Specialist, we are championing the power of inclusivity and a people first mentality. We hope to improve the human experience – from our patients to our colleagues. If you are interested in joining our culture, we’re looking for a full-time Patient Scheduling Representative for our clinic. Must have previous experience working in a medical office setting and knowledge of medical terminology, previous scheduling experience is a bonus. A little about us: Digestive Health Specialist is a team of gastroenterologists and allied health professionals with a proven track record of providing excellent care that families can count on. We specialize in treating the full range of digestive diseases and endeavor to provide exceptional care, for every patient, every time. We are powered by One GI®, a true collaboration of the very best clinical and business minds – which enables us to focus on what’s truly important – our patients.
Requirements
- High School Diploma or equivalent required.
- Previous medical office experience, medical terminology coursework preferred.
- Formal training with at least one year experience as medical assistant, medical secretary, health unit coordinator, nursing assistant or similar role.
- In lieu of formal training has at least two (2) years experience involving patient care and is able to demonstrate a familiarity with medication names and purpose, a thorough understanding of basic medical terminology, basic knowledge of common diagnoses and surgeries, and patient health interviewing skills.
Nice To Haves
- previous scheduling experience is a bonus
Responsibilities
- Update referral, demographic, and insurance information in the practice management database.
- Schedule office and procedure visits utilizing physician appointment parameters and preferences.
- Update referral and recall entries in practice management system.
- Make decisions regarding safe procedure preparation and scheduling based on physician preferences.
- Provide patients with the appropriate forms, literature, and instruction.
- Monitor wait list and reports for follow up appointments after clinic and endo.
Benefits
- Excellent paid time off for a healthy work/life balance.
- Generous 401(k) plan with an employer match.
- Education reimbursement opportunities.
- Internal growth opportunities.
- Competitive health and supplemental benefits; with FSA and HSA options.
- Refer a friend bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
