Patient Scheduling Coordinator
ENHANCE DENTAL•Weatherford, OK
•Onsite
About The Position
The Patient Scheduling Coordinator works in the reception and scheduling function of a dental practice. The role greets patients, handles incoming calls, triages emergencies, schedules appointments for new and existing patients, sends appointment reminders, requests patient records, and follows up with patients. The work takes place in a fast-paced dental practice and requires keeping up with the flow of doctors and patients. The position reports to the Area Director of Operations / Operations Manager and has no direct reports.
Requirements
- High school degree or equivalent required.
- Exceptional written and verbal communication skills required.
- Ability to keep up with the fast pace and flow of a dental practice.
- Ability to sit for long periods, look at a computer screen for extended periods, stand for long periods, and lift up to 50 pounds.
Responsibilities
- Schedule and confirm appointments.
- Welcome patients and update their information in dental software.
- Register new patients according to established office protocols.
- Verify insurance and accurately build patient insurance plans in dental software.
- Assist patients with completing necessary forms and documentation.
- Answer and manage incoming calls.
- Respond to and comply with requests for information.
- Prepare documentation for upcoming appointments.
- Check daily appointment schedules and fill gaps to ensure positive production.
- Monitor and reply to emails and voicemails.
- Maintain a professional reception area.
- Safeguard patient privacy and confidentiality.
- Maintain OSHA and HIPAA compliance.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
