Patient Scheduler, Outpatient Infusion, Full-Time, Days

MarinHealthGreenbrae, CA
1d$31 - $43

About The Position

ABOUT MARINHEALTH Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch. MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Job Description Summary: This position is primarily responsible for the coordination of scheduling of procedures and services between Surgical Service departments and the Anesthesia Department. The Patient Scheduler is the primary point of contact between the Perioperative Business Office and physician’s offices in the scheduling of elective and non elective surgery. The incumbent is expected to prepare, enter, correct, colligate, and assimilate information and data that will support the organization. This position interfaces with vendor representatives, surgeons, offices, and staff to ensure that all equipment, items, instruments are coordinated for surgical procedures in collaboration with perioperative forecasting. Responsible for performing other duties as required or assigned to support the Perioperative Business Office.

Requirements

  • High school diploma.
  • Working knowledge of medical terminology required.
  • Integrative Agitation Management (IAM) Required within 30 days of hire
  • Comprehensive knowledge of requisite McKesson modules or other scheduling programs.
  • Experience and familiarity with Microsoft Word, Excel, and Outlook as well as the ability to generate practical documents.
  • Ability to operate various office machines such as telephone, FAX machines, copiers, etc.
  • Ability to work independently within department and within hospital policies.
  • Ability to function within a high-tension level and noisy environment.
  • Good verbal, non-verbal and written communication skills.
  • Ability to work effectively and tactfully and to represent MGH appropriately when interacting with public, staff, physicians and other departments.

Nice To Haves

  • One year prior surgical scheduling experience preferred.

Responsibilities

  • Schedules elective surgery and Cardiac Catheterization Lab cases.
  • Schedules non-elective surgery, procedures and treatments as necessary; confers with OR Charge Nurse.
  • Cancels, rearranges surgery cases and daily schedules.
  • Notifies physician's offices concerning changes.
  • Notifies anesthesiologists of all patient and physician requests.
  • Prepares daily operative schedule and a final updated schedule with all cases and assigned staff and distributes to appropriate locations.
  • Maintains daily updated future schedule.
  • Notifies nursing/ORT staff and OR Materials Manager of special equipment/implant needs.
  • Maintains computerized Surgical Cases Journal.
  • Prepares, enters and maintains monthly statistics and files for the OR, Anesthesia, Surgeon, Orthopedic and weekend data.
  • Checks credentials and privileges of physicians' scheduling surgery.
  • Reports problems to Administrative Director of Perioperative Services.
  • Duplicates materials as needed.
  • Schedules and arranges for anesthesia cases for ECTs, ovum retrievals, cardio versions, spinal blocks, and Interventional Radiology.
  • Performs other duties as required or assigned.
  • Maintains FAX file for physician blocks
  • Confirms FAX scheduling to physician's offices if indicated
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