Patient Scheduler, Radiology, Blount, Full-Time, Days

Prisma Health • Maryville, TN

3d • Onsite

About The Position

Inspire health. Serve with compassion. Be the difference. Job Summary Responsible for scheduling patients requiring admission, diagnostics and/or treatment services. Ensures that all referrals are received and reviewed for accuracy, staffed properly/timely, and entered into computer-based scheduling system. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Receives telephone requests for services and referrals. Follows protocols for "day of", prep instructions, emergencies, and rescheduling. Maintains required logs: referrals, referral sources, missed visits, and complaints. Coordinates the scheduling of patients requiring admission, diagnostic procedures and/or classes. Gathers required patient demographic, clinical and financial information and related information as required by the referral/central intake form(s). Coordinates appointments and/or classes with the appropriate clinical and clerical staff. Participates in the payroll process to ensure accuracy, completion, and legibility of time slips. May be responsible for the recruitment / hiring process and on-call responsibilities, if supporting the agency. Performs other duties as assigned.

Requirements

• Education - High School diploma or equivalent preferred
• Experience - Two (2) years of related work experience preferred
• Knowledge of scheduling procedures
• Knowledge of services offered to provide accurate scheduling of clients.
• Communication skills
• Customer-oriented service skills
• Proficient in use of telephone equipment, voicemail, and computers

Nice To Haves

• Knowledge of medical terminology preferred

Responsibilities

• Receives telephone requests for services and referrals.
• Follows protocols for "day of", prep instructions, emergencies, and rescheduling.
• Maintains required logs: referrals, referral sources, missed visits, and complaints.
• Coordinates the scheduling of patients requiring admission, diagnostic procedures and/or classes.
• Gathers required patient demographic, clinical and financial information and related information as required by the referral/central intake form(s).
• Coordinates appointments and/or classes with the appropriate clinical and clerical staff.
• Participates in the payroll process to ensure accuracy, completion, and legibility of time slips.
• May be responsible for the recruitment / hiring process and on-call responsibilities, if supporting the agency.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED