Patient Scheduler II
About The Position
This position pre-registers and schedules patients for appointments, procedures, tests, and other services in a timely, professional, and courteous manner. Answers incoming calls, completes follow-up and referral work queues, and ticket scheduling. Communicates with patient care teams as necessary to ensure efficient, appropriate care for patients. Completes patient checkout, schedules follow-up appointments per the physician’s order, and provides patients with cost estimates and itineraries for upcoming appointments. Level II Patient Schedulers are expected to be proficient in scheduling multiple service lines across Essentia Health in a complex, high-call and work queue volume environment.
Requirements
- Graduate of LPN, Medical Secretary, Health Unit Coordinator, Medical Assistant, Paramedic, EMT or similar program.
- Proficient in scheduling multiple service lines across Essentia Health in a complex, high-call and work queue volume environment.
Responsibilities
- Pre-registers and schedules patients for appointments, procedures, tests, and other services.
- Answers incoming calls.
- Completes follow-up and referral work queues, and ticket scheduling.
- Communicates with patient care teams as necessary.
- Completes patient checkout.
- Schedules follow-up appointments per the physician’s order.
- Provides patients with cost estimates and itineraries for upcoming appointments.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Supplemental insurance options
- 401(k) plan with employer contributions
- Training
- Tuition reimbursement
- Educational programs
- Flexible scheduling
- Generous time off
- Wellness resources
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
