Patient Scheduler - Gastroenterology
PACT and PACT MSO•Hamden, CT
•Hybrid
About The Position
PACT MSO has a busy Gastroenterology office that is seeking a Patient Scheduler. The hours are Monday through Friday 8:00am to 4:30pm. The position is floating between office locations in Hamden, Milford and Guilford. The position is responsible for scheduling all patient appointments for the practice.
Requirements
- Effective and professional written and verbal skills
- Intermediate computer skills
- Demonstrated experience with EHR and scheduling
- Outstanding phone etiquette
- High School Diploma or equivalent
- Minimal experience with scheduling
Responsibilities
- Schedule patient’s appointments.
- Obtain demographic information and history that will allow appointments to be booked appropriately, and schedule appointments according to provider guidelines.
- Set up insurance information
- Accommodates patient preference within the specified time frame and guidelines of the procedure order.
- Follows facility exclusion criteria and scheduling guidelines while scheduling.
- Responsible to consistently provide culturally sensitive service to all patients and coworkers.
- Responsible to maintain full and efficient schedules and to identify changes in scheduling patterns and report to management.
- Maintains confidentiality of all medical, financial, or other sensitive materials and information in verbal, electronic or printed form.
- Competently explains pre-procedure instructions to patient and significant other or guardian.
Benefits
- health benefits
- paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
