Patient Safety/Risk Manager - Full Time Days

NYU Langone Health • Patchogue, NY

5d • $84,957 - $143,710 • Onsite

About The Position

NYU Langone Hospital—Suffolk is a 306-bed medical center providing care to residents of eastern Long Island. The hospital facility is home to the Knapp Cardiac Care Center, an advanced heart disease diagnostic and treatment facility, as well as a modern ambulatory surgical pavilion with specialized services including women's imaging, a sleep laboratory, and bariatric surgery. Our Provisional Level 2 Trauma Center delivers comprehensive and specialized care for patients with traumatic injuries. The Stroke Center at NYU Langone Hospital—Suffolk is designated by the New York State Department of Health as a Primary Stroke Center, with expert neurologists available to provide treatment 24 hours a day, 7 days a week. Additionally, NYU Langone Hospital—Suffolk has multiple outpatient sites, including an outpatient wound care center, a hemodialysis center, and various primary care and specialty offices.

This role is responsible for assisting with the development or maintenance of patient safety and risk management initiatives through the investigation of adverse events, and the implementation and monitoring of an institution-wide Patient Safety/Risk Management program, projects, policies, and procedures in accordance with the NYS medical malpractice prevention program (PHL), applicable NYS 405 regulations, Federal Laws, and JCAHO requirements. The position reports to the Assistant Director and Senior Director Patient Safety Risk Management.

Requirements

• Bachelors Degree in Nursing or Health Care Administration.
• 3-5 Years of progressive experience in Risk Management or Quality Improvement in an Academic Hospital preferred.
• Excellent communication, writing, and interpersonal skills required.

Nice To Haves

• Masters preferred in Nursing or Health Care Administration.
• New York State RN License preferred.
• Previous experience (5-7 years) in and coordinating all aspects of risk management and QA&I program.
• In-depth knowledge of PHLs, NYS 405 regulations, NYPORTS reporting system, JCAHO regulations and knowledge of survey process.
• Excellent communication and interpersonal skills along with the ability to manage several activities simultaneously.

Responsibilities

• Performs other duties as assigned.
• Coordinates aspects of the Hospital Risk Management Program, including development, implementation, and monitoring of Risk Management projects, policies, and procedures.
• Provides consultations/assistance to medical and administrative staff on legal issues and hospital policy.
• Ensures compliance with legal and regulatory requirements, including coordinating service of legal documents, review of all hospital incident/occurrence reports, QA referrals, and select patient complaints.
• Manages NYS Department of Health/Office of Health Systems Management Patient Complaint and Article 28 (NYPORTS) process.
• Oversees NYS Office of Mental Health (OMH) reporting requirements.
• Manages reporting requirements of the NYS Commission of Quality of Care (CQC) for the mentally disabled.
• Collaborates with other departments to design methods to achieve optimal patient safety initiatives via review and trending of patient safety data.
• Coordinates adverse event review process, including root cause analysis for defined events.
• Assists Regulatory Affairs with DOH on-site surveys, OPMC and OPD inquiries.
• Coordinates hospital-wide Failure Mode Effect Analysis (FMEA) annually.
• Maintains files on Risk Management data for internal and external use.
• Identifies issues for Quality Assessment and Improvement referral.
• Coordinates with other clinical and administrative departments regarding risk management issues.
• Provides direction and coordinates counsel to physician, nursing, and administrative staff regarding medical-legal issues.
• Monitors Risk Management cases and issues.
• Participates in special projects and performs other related duties.
• Reviews electronically reported events daily and investigates events that led to real or potential patient harm.
• Identifies trends in reported event types and addresses these trends with the particular unit/department leadership.
• Maintains liaison with NYU Hospitals Office of Legal Affairs and outside counsel on issues related to malpractice litigation or potential litigation.
• Serves on NYU Hospitals QA&I committees, including Environment of Care, Pharmacy and Therapeutics Committee, all Clinical Service Lines (as needed), Departmental QA subcommittees, Patient Safety Committee, Legal Defense Committee, and Quarterly CCC Claims meeting.
• Ensures implementation of the Risk Management Program.
• Takes Risk Management call for the facility 24/7.
• Provides direction and counsel regarding safety/risk issues to professional and departmental staff.
• Assists Patient Relations with the resolution of complaints when warranted.
• Remains objective when conducting investigations of adverse events and facilitating RCAs.

Benefits

• Salary range provided to comply with New York state Law on Salary Transparency in Job Advertisements: $84,956.87 - $143,709.52 Annually.
• Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need.
• The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level