Patient Safety Program Manager

Elevance Health•Atlanta, IN

1d•Hybrid

About The Position

Responsible for serving as a liaison with and overseeing enterprise patient safety activities, projects, and programs. This role leads patient safety initiatives and workstreams that support the identification, measurement, and reduction of preventable harm; ensures integration of patient safety priorities into broader business processes; and coordinates activities across organizational priorities and defined patient safety pillars. Works with clinical, analytic, operational, provider, compliance, legal, and vendor stakeholders to design and implement patient safety initiatives and interventions. Coordinates complex workstreams involving detection methodologies, data integration, provider engagement, policy implementation, intervention programs, external partnerships, and performance monitoring. Ensures that study methodology is sound and appropriate reporting is in place. Develops and oversees implementation plans and patient safety improvement activities designed to improve the quality and safety of care for members. Assures compliance with applicable governance, regulatory, accreditation, and corporate requirements. Assures that patient safety activities are relevant to the needs of targeted populations and aligned with enterprise priorities. Maintains effective documentation of patient safety programs and initiatives to meet regulatory and accreditation standards. Provides oversight to assure accurate and complete quantitative analysis of clinical and operational data and presentation of results. Oversees implementation of new initiatives and monitors performance against established objectives and measures. Leads interactions with regulators, oversight entities, external partners, and key stakeholders as appropriate. Contributes to the development and execution of enterprise patient safety strategies and supports continuous improvement efforts across patient safety programs.

Requirements

Requires a BS in health administration, nursing, public health, health informatics, clinical sciences, or a related healthcare field
6 years of healthcare quality improvement, patient safety, program management, healthcare analytics, healthcare policy, managed care, or related experience
Any combination of education and experience which would provide an equivalent background

Nice To Haves

Project management experience preferred
Current unrestricted license, certification in applicable field (i.e., CPHQ), and/or an MS in a health-related field (i.e., Nursing) preferred
Claims system experience preferred
Experience with CMS Patient Safety programs (HAC Reduction) preferred
Knowledge of AHRQ Patient Safety Indicators strongly preferred
Experience in Surgical environment is nice to have
Experience in Pharmacy environment nice to have
Maternal clinical experience nice to have
Familiarity with Leapfrog Group safety measures preferred
Strong skills in data-driven quality improvement, trend analysis, and translating safety data into system-level action

Responsibilities

Leading patient safety initiatives and workstreams that support the identification, measurement, and reduction of preventable harm
Ensuring integration of patient safety priorities into broader business processes
Coordinating activities across organizational priorities and defined patient safety pillars
Works with clinical, analytic, operational, provider, compliance, legal, and vendor stakeholders to design and implement patient safety initiatives and interventions
Coordinates complex workstreams involving detection methodologies, data integration, provider engagement, policy implementation, intervention programs, external partnerships, and performance monitoring
Ensures that study methodology is sound and appropriate reporting is in place
Develops and oversees implementation plans and patient safety improvement activities designed to improve the quality and safety of care for members
Assures compliance with applicable governance, regulatory, accreditation, and corporate requirements
Assures that patient safety activities are relevant to the needs of targeted populations and aligned with enterprise priorities
Maintains effective documentation of patient safety programs and initiatives to meet regulatory and accreditation standards
Provides oversight to assure accurate and complete quantitative analysis of clinical and operational data and presentation of results
Oversees implementation of new initiatives and monitors performance against established objectives and measures
Leads interactions with regulators, oversight entities, external partners, and key stakeholders as appropriate
Contributes to the development and execution of enterprise patient safety strategies and supports continuous improvement efforts across patient safety programs