Patient Safety Observer - NOT REMOTE DAY SHIFT
About The Position
The Patient Safety Observer is responsible for providing continuous monitoring of patients to promote patient safety and prevent harm. This role involves maintaining constant visual observation of multiple patients simultaneously, monitoring them for safety risks based on nurse-driven indications, and verbally redirecting patients with a digital 2-way audio device located in patient rooms. The observer will notify staff if patients require assistance using proper etiquette and escalation protocols, confirm patient information throughout all interactions, and document all interactions with patients and clinical staff, including patient and nurse introductions. Proficiency with a variety of technology platforms is also required. Additional responsibilities include reporting changes in patient behavior, escalating communications as necessary using established protocols and best judgment, notifying the VSO Lead when VSO has completed A/V check to begin monitoring or when CVM is discontinued by RN, and providing ongoing exception reports to oncoming VSOs for the duration of CVM. The role requires alignment with company culture and core values: Be Authentic, Compassionate, Celebrate, Aspire, and adherence to all company procedures and policies.
Requirements
- High school diploma or equivalent preferred
- Experience in patient care preferred
- Experience with medical terminology preferred
Responsibilities
- Maintain constant visual observation of multiple patients simultaneously
- Monitor patients for safety risks based on nurse-driven indications
- Verbally redirect patients with a digital 2-way audio device located in patient rooms
- Notify staff if patients require assistance using proper etiquette and escalation protocols
- Confirm patient information throughout all interactions
- Document all interactions with patients and clinical staff including patient and nurse introductions
- Demonstrate proficiency with variety of technology platforms
- Reporting changes in patient behavior, and escalating communications as necessary using established protocols and best judgment
- Notify VSO Lead when VSO has completed A/ V check to begin monitoring or when CVM is discontinued by RN
- Provide ongoing exception report to oncoming VSOs for duration of CVM
- Align with company culture and core values: Be Authentic, Compassionate, Celebrate, Aspire
- Adhere to all company procedures and policies
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
