Patient Safety Attendant

Mount Sinai Medical Center•Miami Beach, FL

2d•Onsite

About The Position

The Patient Safety Tech (Sitter) is responsible for providing continuous one-on-one observation and support to patients to ensure their safety, comfort, and well-being in a healthcare setting. This role monitors patient behavior and environment, communicates patient needs and concerns to nursing staff, assists with basic non-clinical patient care, and helps maintain a calm and secure atmosphere for patients and families. The ideal candidate demonstrates strong communication skills, attention to detail, professionalism, and the ability to respond appropriately in emergency or high-risk situations while maintaining patient confidentiality and quality service standards.

Requirements

CPR Certification required.
Non-Violent Crisis Intervention Certificate within 90 days of employment.
Prior healthcare and patient sitting experience preferred.

Nice To Haves

High School Diploma or equivalent is preferred.
Completion of Nursing Assistant program is preferred.

Responsibilities

Observes patient one-on-one to ensure comfort and safety.
Consistently monitors patient's personal needs, recognizes and reports observations to the primary/charge nurse as required.
Communicates with patient and / or family to understand patient's needs and wants.
Calls code assist when necessary.
Independently identifies potentially unsafe environments for the patient; proactively takes initiative to prevent or resolve through appropriate channels or chain of command.
Adapts and utilizes available resources to maintain quality services as position demands require.
Within accepted standards, adjusts work procedures to meet the patient's changing requirements.
Creatively pursues quality improvements to increase patient satisfaction.
Practices good interpersonal skills, especially listening skills to interact with the patient and / or the family.
Maintains appropriate and positive communication with the patient and / or family.
Recognizes patient's needs and adapts communication style as necessary.
Assists with basic patient needs that do not require further formal training (i.e. feeding the patient).
Conducts all interactions in a confidential manner.
Selectively shares patient knowledge to assist in the delivery of quality services.
Remains awake and alert through the complete assignment.
Attends in-services specific to the area of assignment.
Consistently supports departmental PI policies and procedures.
Manages own time in a productive and reliable manner.
Initiates and completes work assignments on time, adapts to change and meets departmental standards relating to time and attendance.
Without risking patient's safety, accepts additional assignments from the primary/charge Nurse to ensure the continuity of departmental services.
Promotes departmental and organizational objectives by providing cooperative and courteous service to patients, families, visitors, physicians, and all external customers.
Is responsible for following all industry, organizational and departmental precautions and procedures in the performance of all job duties to ensure a safe work environment for self and others.
Successfully completes competencies as outlined by the departments operations as relates to age specific population and JC requirements.