Patient Safety Assistant Float

St. Charles Health System•Bend, OR

1d•Onsite

About The Position

The Patient Safety Assistant (PSA) provides constant observation and support to pediatric, adolescent, and adult patients who need close monitoring for medical, behavioral, or safety reasons. Under the direction of an RN, the PSA observes patients who may harm themselves or others if left unattended and helps maintain a safe, comfortable environment for patients and staff. The role does not directly supervise other caregivers and may serve in various nursing departments and St. Charles Health System hospitals. The PSA provides continuous visual observation, watches for changes in patient behavior or condition, and promptly reports concerns to nursing staff. The PSA supports activities of daily living, patient mobility, room safety, discharge readiness, and patient transport within the facility. The role requires professional, therapeutic, respectful interaction with patients and families, accurate documentation, adherence to safety procedures, and compliance with organizational policies and applicable laws. This is a relief position with variable shifts, covering facilities in Bend, Redmond, Prineville, and Madras. Pay range: $21.53–$27.56.

Requirements

High school diploma or GED.
Willingness to take additional courses as required for the position.
AHA Basic Life Support for Healthcare Provider certification before completion of orientation.
Code Gray or AVADE training within 3 months of hire.
Basic understanding of medical terminology, patient care principles, and safety protocols.
Strong observational skills and attention to detail.
Effective communication and interpersonal skills.
Ability to remain calm and composed in stressful situations.
Physical stamina and ability to stand or sit for extended periods.
Ability to interact and communicate effectively with all levels within St. Charles Health System and with external customers, clients, and potential employees.
Strong teamwork and collaboration skills.
Ability to follow verbal and written communications to complete duties and assignments.
Ability to wear the personal protective equipment required to perform the job safely.
Ability to perform the physical requirements described, including standing and walking, keyboard operation, lifting or moving items, and traveling between the four St. Charles campuses.

Nice To Haves

Current licensure or certification as a CNA, EMT, or Medical Assistant.
Completion of a training program as an EMT, CNA, Medical Assistant, Paramedic, or RN student who has completed the first quarter or semester of nursing school.
Acute health care experience.
Behavioral health experience.
Long-term care experience.
Licensed childcare experience.

Responsibilities

Maintain constant visual observation of assigned patients to support their safety and well-being.
Notice changes in patient behavior or condition and promptly report concerns to nursing staff or the healthcare team.
Check patient rooms and ensure potentially harmful items are removed.
Assist patients with activities of daily living, including ambulation, toileting, and meals, as needed.
Interact therapeutically and positively with patients of all ages and backgrounds to help alleviate anxiety, boredom, or distress.
Demonstrate and validate adherence to quality and safety competency standards.
Document observations, interventions, and patient responses accurately in the medical record according to established procedures.
Follow safety measures and interventions, including de-escalation strategies and room safety protocols, while preserving patient dignity and respect.
Travel and work in various St. Charles hospitals and nursing departments.
Maintain professionalism and confidentiality and comply with applicable laws, regulations, policies, and procedures.
Provide timely, safe, efficient, and accurate customer service and patient care.
Support the organization’s vision, mission, and values, and participate in continuous improvement and change efforts.
Build intentional, supportive relationships and provide a therapeutic presence for patients and families, including introducing oneself, explaining one’s role, using the patient’s preferred name, listening actively, and communicating appropriately.
Help maintain a safe environment for caregivers, patients, and guests.
Stock unit supplies, assist with patient mobility, ensure patients have appropriate belongings and are ready for discharge, and transport discharged patients within the facility.
Perform additional duties of similar complexity and competence as assigned.