Patient Safety Assistant

Foundation Health, LLC•Fairbanks, AK

5d•Onsite

About The Position

The Patient Safety Assistant provides service to patients, visitors, and associates at Foundation Health Partners. The role screens people entering the facility by asking screening questions, recording responses, taking temperatures, and providing instructions in accordance with safety and procedure guidelines. The position also provides safety monitoring for one or more patients and communicates with the Registered Nurse (RN) upon arrival, departure, and as appropriate during the shift. The RN provides instructions about expectations and pertinent patient information. The position is full-time, scheduled for 36 hours per week across three 12-hour night shifts. Compensation is $20 per hour, with shift differential, annual increases, and paid time off. Benefits include medical, vision, and dental coverage, a 401(k) with employer match, tuition assistance, and student loan forgiveness. Other offerings include an onsite gym, wellness and discount programs, and childcare services through The Learning Center.

Requirements

High school diploma, GED, or equivalent working knowledge.
BLS certification required upon hire.
Physical ability to stand for long periods.
Interpersonal skills suitable for direct patient contact.
Ability to interpret verbal and written information and instructions and communicate effectively.
Basic computer, organizational, and problem-solving skills.
Ability to work with minimal direction in a fast-paced environment.

Nice To Haves

Six months of previous healthcare or customer service experience.
Knowledge of medical terminology.
Additional related education and/or experience.

Responsibilities

Greet and acknowledge patients, visitors, and co-workers; anticipate and respond to needs; and explain entry screening courteously and respectfully.
Conduct temperature screening and monitoring according to established protocols, follow procedures for suspected COVID-19 cases, contact appropriate personnel if difficulties arise, and use approved de-escalation techniques or diversional activities when appropriate.
Distribute requested items between departments, including retail pharmacy orders, and perform supply restocking or clerical duties as needed.
Maintain a safe and secure patient environment; be aware of patient code status and restrictions; and report concerns to the RN.
Transport patients safely between departments using proper transfer and isolation/infection-control procedures; verify patient identity; assist with handling and lifting using appropriate equipment and procedures; and promptly communicate changes in patient condition to clinical staff.
Collect, clean, and disinfect patient-care equipment and reusable items; safely dispose of single-use PPE and other clinical waste.
Follow the support-services plan communicated by the RN and report services provided and changes in patient condition to the supervisor or RN.