Patient Rights Advocate (5150 Trainer), Patient Advocacy

Jewish Family Service of San Diego • San Diego, CA

3d • Onsite

About The Position

This position involves representing mental health clients and ensuring their rights are upheld. The role requires investigating and resolving complaints, concerns, appeals, or grievances related to rights violations, coordinating with other agencies, and monitoring facilities for compliance with clients' rights laws, regulations, and policies. The advocate will also inform clients, staff, owners, and administrators about the rights of individuals receiving behavioral health services. A key aspect of this role is providing advocacy services to clients and representing them at Certification Review Hearings for involuntary holds in hospitals. The ideal candidate possesses strong communication skills, compassion, a deep sense of responsibility, accountability, and a good sense of humor.

Requirements

• Successful completion and pass of Criminal History Background Check
• Experience working with clients receiving behavioral health services
• Knowledge of clients’ rights law and/or willingness and ability to learn California State laws and San Diego County Policies and Procedures as they pertain to clients’ rights
• Strong oral and written communication skills
• Ability to work with a wide range of community groups including professionals, facility administrators, clients as well as advocacy groups such as NAMI, CCHEA, etc.
• Strong sense of ethics
• Ability and willingness to regularly use office equipment such as computers, fax machines, telephones and cell phones
• Car required
• Ability and willingness to travel throughout San Diego County
• Ability to work independently and as part of a team
• Flexible and able to handle emotionally intense situations

Responsibilities

• Deliver introductory training on legislative updates for each law enforcement (LE) jurisdiction by June 2024
• Deliver legislative updates in Lanterman-Petris-Short (LPS) trainings to LE jurisdictions and LPS facility staff in person or virtual, by Sept 2024.
• Record webinars for asynchronous training availability; update as needed
• Develop tracking and reporting systems for all LPS trainings
• Lead/Coordinate the individual 5150 certification process on behalf of (San Diego County Behavioral Health Services (BHS)
• Provide updates and revisions to the individual 5150 designation/certification training on an ongoing basis to ensure accuracy
• Work with LPS facilities to provide training/test materials and collect test information from facilities
• Work with the BHS Medical Director as needed regarding certification materials
• Track the list of certified individuals and due dates for re-certification to inform LPS facilities in advance, working to ensure certification does not lapse
• Work with LPS facilities to cross check on a (bi-annual basis) to ensure accurate lists

Benefits

• Comprehensive, low-cost healthcare coverage for employees
• Generous employer 401(k) contributions
• Employer-covered life insurance
• Paid vacation time and sick leave
• 15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays
• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed