Patient Representative - Bronx Blvd
About The Position
Sun River Health is seeking a Part-Time, two-day-per-week Patient Representative/Front Desk Receptionist to join their team at the Bronx Boulevard, NY site. This role is responsible for providing patient-centered care, facilitating patient access to services in a pleasant, knowledgeable, and efficient manner, and communicating with a diverse population using well-developed interpersonal skills. The staff member will manage all aspects of the registration and appointment process, playing an integral role in the medical care team as the access point for patients. Job duties must be performed in compliance with systems and job-specific standards.
Requirements
- High School diploma/GED
- 2-4 years of work-related experience
Nice To Haves
- Bilingual in both English and Spanish (orally and written)
Responsibilities
- Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
- Communicates effectively with team members and patients all aspects of service.
- Responsible for telephone and mail contact with patients.
- Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services.
- Distributes materials to patients, including the patient satisfaction cards, patient rights and other appropriate materials.
- Verifies all insurance and sets fees based on the sliding scale fee.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
